Redtail incident

MFA Login Issues Affecting Some Users

Resolved after 37 minutes, affecting Redtail CRM, on June 23, 2026.

investigating Jun 23, 2026, 01:49 PM UTC

We are currently investigating an issue affecting multi-factor authentication (MFA) for some users. This may result in delayed verification codes, limited ability to update MFA settings, or difficulty logging in. Our teams are actively investigating and working to restore normal functionality as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience and understanding.

Started
Jun 23, 2026, 01:49 PM UTC
Resolved
Jun 23, 2026, 02:27 PM UTC
Duration
37m
Detected by Pingoru
Jun 23, 2026, 01:49 PM UTC

Affected components

Redtail CRM

Update timeline

  1. investigating Jun 23, 2026, 01:49 PM UTC

    We are currently investigating an issue affecting multi-factor authentication (MFA) for some users. This may result in delayed verification codes, limited ability to update MFA settings, or difficulty logging in. Our teams are actively investigating and working to restore normal functionality as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience and understanding.

  2. resolved Jun 23, 2026, 02:27 PM UTC

    This incident has been resolved.

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