Resolved after 6 days, affecting Redtail CRM, on May 5, 2026.
Third‑party vendor, Twilio, is experiencing an issue that is impacting the delivery of two‑factor authentication text codes and affecting login verification for Redtail CRM users. Please use the Voice option at this time. Our team is monitoring the issue.
Affected components
Redtail CRM
Update timeline
- investigating May 05, 2026, 12:33 PM UTC
Third‑party vendor, Twilio, is experiencing an issue that is impacting the delivery of two‑factor authentication text codes and affecting login verification for Redtail CRM users. Please use the Voice option at this time. Our team is monitoring the issue.
- resolved May 11, 2026, 12:52 PM UTC
This incident has been resolved.
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