Redtail incident

Redtail CRM Outage

Resolved after 2 hours 28 minutes, affecting Redtail CRM, on January 24, 2025.

monitoring Jan 24, 2025, 10:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 24, 2025, 08:34 PM UTC
Resolved
Jan 24, 2025, 11:02 PM UTC
Duration
2h 28m
Detected by Pingoru
Jan 24, 2025, 08:34 PM UTC

Affected components

Redtail CRM

Update timeline

  1. investigating Jan 24, 2025, 08:34 PM UTC

    Redtail CRM is currently unavailable due to a third party outage. Our team is on standby and are investigating ways to get around the outage. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Jan 24, 2025, 10:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 24, 2025, 11:02 PM UTC

    This incident has been resolved.

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