Redtail incident

Phone Service Interruption

Resolved after 53 minutes, affecting Client Services, on March 31, 2025.

investigating Mar 31, 2025, 04:03 PM UTC

We are currently experiencing an intermittent outage with our phone service provider. While this issue is being addressed, please utilize the chat functionality for assistance. We apologize for any inconvenience and appreciate your patience as we work to resolve this matter promptly.

Started
Mar 31, 2025, 04:03 PM UTC
Resolved
Mar 31, 2025, 04:56 PM UTC
Duration
53m
Detected by Pingoru
Mar 31, 2025, 04:03 PM UTC

Affected components

Client Services

Update timeline

  1. investigating Mar 31, 2025, 04:03 PM UTC

    We are currently experiencing an intermittent outage with our phone service provider. While this issue is being addressed, please utilize the chat functionality for assistance. We apologize for any inconvenience and appreciate your patience as we work to resolve this matter promptly.

  2. resolved Mar 31, 2025, 04:56 PM UTC

    This incident has been resolved.

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