Resolved after 3 days 20 hours, affecting Redtail Email, on April 4, 2025.
Certain Broker Dealer-affiliated email archive subscriptions are delayed in displaying in Redtail CRM, dating back to March 31, 2025. This data is being processed throughout the weekend and should be available early next week. Thank you for your patience as we work to resolve this.
Affected components
Update timeline
- investigating Apr 04, 2025, 04:25 PM UTC
Certain Broker Dealer-affiliated email archive subscriptions are delayed in displaying in Redtail CRM, dating back to March 31, 2025. This data is being processed throughout the weekend and should be available early next week. Thank you for your patience as we work to resolve this.
- resolved Apr 08, 2025, 01:20 PM UTC
This incident has been resolved.
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