Resolved after 23 hours 11 minutes, affecting Client Services, on June 26, 2025.
This incident has been resolved and Redtail is working through delayed requests with priority.
Affected components
Client Services
Update timeline
- investigating Jun 26, 2025, 04:46 PM UTC
We are currently experiencing delays in receiving communications when using Redtail Support to create cases within our support portal. For immediate support, please contact us via chat or call.
- investigating Jun 26, 2025, 05:05 PM UTC
We are currently experiencing delays in receiving email communications to Redtail. For immediate support, please contact us via chat or by phone.
- resolved Jun 27, 2025, 03:58 PM UTC
This incident has been resolved and Redtail is working through delayed requests with priority.
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