Resolved after 1 hour 48 minutes, affecting Alerting, on October 27, 2025.
The incident has been resolved and the Redox Engine has resumed normal operations. If you have any additional questions please reach out to [email protected]
Affected components
Update timeline
- identified Oct 27, 2025, 01:28 PM UTC
Our service sending alert emails is currently paused What this means: Alert emails are not being sent as expected. These include alerts sent out automatically to the alert contact, via lemonade stand and via alert rules. What we're doing: We are working on releasing the queue which will result in multiple alert emails going out at once and then returning to real time alerts. If you have questions, please contact us at [email protected]"
- identified Oct 27, 2025, 01:28 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 27, 2025, 02:24 PM UTC
A fix has been deployed and the alert emails are caught up. We are monitoring to ensure continued expected email traffic. If you have questions about the alerts you received feel free to reach out to support at [email protected]
- resolved Oct 27, 2025, 03:16 PM UTC
The incident has been resolved and the Redox Engine has resumed normal operations. If you have any additional questions please reach out to [email protected]
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