Resolved after 4 hours 58 minutes, affecting RLS, on April 13, 2026.
A fix has been implemented and we are monitoring the results. Error rates have returned to a normal range. If you have further questions, please reach out to [email protected]
Affected components
Update timeline
- investigating Apr 13, 2026, 04:12 PM UTC
We are aware of an issue with organizations querying the Redox Gateway over the Carequality network. Queries may receive an increased rate of HTTP 500 responses. All traffic not related to Carequality is unaffected. If you have further questions regarding this issue, please reach out to [email protected]
- resolved Apr 13, 2026, 09:11 PM UTC
A fix has been implemented and we are monitoring the results. Error rates have returned to a normal range. If you have further questions, please reach out to [email protected]
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