Redox incident

Up to half hour delay for a small subset of customers

Resolved after 19 minutes, on November 21, 2024.

monitoring Nov 21, 2024, 10:27 PM UTC

Connections where we poll external APIs for messages will be delayed by up to 30 minutes. The issue has been Identified and a fix has been released. We are not monitoring.

Started
Nov 21, 2024, 10:27 PM UTC
Resolved
Nov 21, 2024, 10:46 PM UTC
Duration
19m
Detected by Pingoru
Nov 21, 2024, 10:27 PM UTC

Update timeline

  1. monitoring Nov 21, 2024, 10:27 PM UTC

    Connections where we poll external APIs for messages will be delayed by up to 30 minutes. The issue has been Identified and a fix has been released. We are not monitoring.

  2. resolved Nov 21, 2024, 10:46 PM UTC

    This incident has been resolved.

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