Redox incident

Log Processing Delay for a Subset of Customers

Resolved after 57 minutes, affecting Traffic Processing, on January 29, 2025.

monitoring Jan 29, 2025, 03:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 29, 2025, 03:27 PM UTC
Resolved
Jan 29, 2025, 04:24 PM UTC
Duration
57m
Detected by Pingoru
Jan 29, 2025, 03:27 PM UTC

Affected components

Traffic Processing

Update timeline

  1. investigating Jan 29, 2025, 03:27 PM UTC

    We are investigating an issue that may delay asynchronous traffic log processing for a subset of users.

  2. monitoring Jan 29, 2025, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 29, 2025, 04:24 PM UTC

    This incident has been resolved.

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