Redox incident

Viewing details in some Logs may be delayed

Resolved after 2 hours 18 minutes, affecting Dashboard Tools, on May 12, 2025.

monitoring May 12, 2025, 10:09 PM UTC

We have identified the issue and have implemented a change. Log visibility is no longer delayed. We are continuing to monitor the issue as we work on deploying a long term fix.

Started
May 12, 2025, 09:14 PM UTC
Resolved
May 12, 2025, 11:32 PM UTC
Duration
2h 18m
Detected by Pingoru
May 12, 2025, 09:14 PM UTC

Affected components

Dashboard Tools

Update timeline

  1. investigating May 12, 2025, 09:14 PM UTC

    We're currently observing a delay impacting the visibility of the transmission information in some logs. There are NO delays in actual message traffic or delivery — all data is transmitting as expected. Our team is actively working to reduce the latency and will keep you updated on any significant changes. Thank you for your understanding and patience.

  2. monitoring May 12, 2025, 10:09 PM UTC

    We have identified the issue and have implemented a change. Log visibility is no longer delayed. We are continuing to monitor the issue as we work on deploying a long term fix.

  3. resolved May 12, 2025, 11:32 PM UTC

    This incident has been resolved.

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