Redox incident

Visibility is delayed for a small percentage of logs

Resolved after 6 hours 18 minutes, affecting Dashboard Tools, on July 10, 2025.

resolved Jul 10, 2025, 08:28 PM UTC

We have implemented a fix and log visibility is caught up. This incident has been resolved.

Started
Jul 10, 2025, 02:09 PM UTC
Resolved
Jul 10, 2025, 08:28 PM UTC
Duration
6h 18m
Detected by Pingoru
Jul 10, 2025, 02:09 PM UTC

Affected components

Dashboard Tools

Update timeline

  1. identified Jul 10, 2025, 02:09 PM UTC

    Viewing some payload details for a small percent of logs may be delayed. Message processing is not impacted. The issue has been identified and a fix is being implemented.

  2. resolved Jul 10, 2025, 08:28 PM UTC

    We have implemented a fix and log visibility is caught up. This incident has been resolved.

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