Redox incident

Re: Message Processing delay for small subset of customers

Resolved after 23 minutes, on August 11, 2025.

identified Aug 11, 2025, 07:46 PM UTC

This has been identified and a fix is being implemented.

Started
Aug 11, 2025, 07:46 PM UTC
Resolved
Aug 11, 2025, 08:10 PM UTC
Duration
23m
Detected by Pingoru
Aug 11, 2025, 07:46 PM UTC

Update timeline

  1. identified Aug 11, 2025, 07:46 PM UTC

    This has been identified and a fix is being implemented.

  2. resolved Aug 11, 2025, 08:10 PM UTC

    This incident has been resolved.

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