Redis incident

LangCache Endpoint Issues in GCP us-east4 Region

Minor

Resolved after 2 days 7 hours, on June 7, 2026.

monitoring Jun 09, 2026, 09:02 PM UTC

We are concluding public updates for this incident related to a subset of LangCache deployments in the GCP us-east4 region. Our team will continue to manage any remaining remediation through follow-up processes. LangCache deployments in other regions and cloud providers remain unaffected. If you experience any issues, please contact our support team for assistance.

Started
Jun 07, 2026, 01:08 PM UTC
Resolved
Jun 09, 2026, 09:02 PM UTC
Duration
2d 7h
Detected by Pingoru
Jun 07, 2026, 01:08 PM UTC

Update timeline

  1. monitoring Jun 07, 2026, 01:09 PM UTC

    We are investigating an issue affecting a subset of LangCache deployments in the GCP us-east4 region. Customers using affected LangCache caches may experience service disruptions. LangCache deployments in other regions and cloud providers are not impacted. Our team is actively investigating and will provide updates as more information becomes available.

  2. monitoring Jun 07, 2026, 02:24 PM UTC

    We have identified the cause of the issue affecting a subset of LangCache deployments in the GCP us-east4 region and are actively monitoring progress toward full resolution. LangCache deployments in other regions and cloud providers remain unaffected. We will continue to provide updates as they become available.

  3. monitoring Jun 09, 2026, 09:02 PM UTC

    We are concluding public updates for this incident related to a subset of LangCache deployments in the GCP us-east4 region. Our team will continue to manage any remaining remediation through follow-up processes. LangCache deployments in other regions and cloud providers remain unaffected. If you experience any issues, please contact our support team for assistance.

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