Redis incident
Database Metrics Status Issue
Resolved after 3 hours 48 minutes, on January 6, 2026.
We've identified an issue currently impacting the Metrics tab in the Redis Cloud admin console. Users may experience delays in viewing database metrics. Our team is actively working on a fix and will provide updates as they become available. There is no impact on database connectivity or performance. If you have any questions, please reach out to us at: support.redis.com
Update timeline
- investigating Jan 06, 2026, 04:36 PM UTC
We are currently investigating an issue affecting metric collection on the Database Metrics tab or any related API requests.
- identified Jan 06, 2026, 06:39 PM UTC
We've identified an issue currently impacting the Metrics tab in the Redis Cloud admin console. Users may experience delays in viewing database metrics. Our team is actively working on a fix and will provide updates as they become available. There is no impact on database connectivity or performance. If you have any questions, please reach out to us at: support.redis.com
- resolved Jan 06, 2026, 08:25 PM UTC
This incident has been resolved.
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