Redis incident
Connectivity issue on c278
Resolved after 2 hours 56 minutes, on May 18, 2026.
The incident has been resolved. We will continue to monitor system performance to ensure ongoing stability. If you continue to experience any issues, please contact our support team for assistance.
Update timeline
- monitoring May 18, 2026, 04:54 PM UTC
We are currently investigating connectivity issues with some resources that have the following pattern in their endpoint: c278. Some resources in this cluster may be impacted. We will continue to update until the resolution.
- monitoring May 18, 2026, 05:16 PM UTC
We have identified the issue and are currently working on the resolution steps. Thank you for your patience.
- monitoring May 18, 2026, 05:56 PM UTC
Our teams have made progress in the resolution effort and are actively applying mitigation steps. We are continuing to monitor recovery and work toward full resolution.
- monitoring May 18, 2026, 06:27 PM UTC
Our teams have made progress in the resolution effort and are actively applying mitigation steps. We are continuing to monitor recovery and work toward full resolution.
- monitoring May 18, 2026, 07:20 PM UTC
Our teams continue to focus on the resolution steps to fully resolve this issue. Thank you for your continued patience.
- monitoring May 18, 2026, 07:49 PM UTC
The incident has been resolved. We will continue to monitor system performance to ensure ongoing stability. If you continue to experience any issues, please contact our support team for assistance.
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