Redis incident
Connectivity issue on c265.
Resolved after 2 hours 58 minutes, on May 13, 2026.
The issue has been fully resolved. Should you encounter any remaining issues, please contact our support team via our support portal. Thank you for your patience.
Update timeline
- monitoring May 13, 2026, 04:09 PM UTC
We are currently investigating connectivity issues with some resources that have the following pattern in their endpoint: c265. Some resources in this cluster may be impacted. We will continue to update until the resolution.
- monitoring May 13, 2026, 04:32 PM UTC
We have identified the issue and are currently working on the resolution steps. Thank you for your patience.
- monitoring May 13, 2026, 05:23 PM UTC
Our teams continue to focus on the resolution steps to fully resolve this issue. Thank you for your continued patience.
- monitoring May 13, 2026, 06:36 PM UTC
Our teams have made progress in the resolution effort and are actively applying mitigation steps. We are continuing to monitor recovery and work toward full resolution.
- monitoring May 13, 2026, 06:50 PM UTC
The issue has been fully resolved. Should you encounter any remaining issues, please contact our support team via our support portal. Thank you for your patience.
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