Redis incident
Redis Cloud - Provisioning and Updating of Subscriptions Impacted
Resolved after 4 hours 24 minutes, on January 19, 2025.
The issue has been identified and a fix is being implemented.
Update timeline
- monitoring Jan 19, 2025, 09:39 AM UTC
We are currently experiencing an issue which may affect the provisioning of new subscriptions and the updating of existing subscriptions. As a result, users may observe their clusters appearing under maintenance. However, there is no impact to database functionality, and all existing clusters are operating as expected. Our engineering team is actively investigating the issue and working to resolve it as soon as possible. We will provide further updates as progress is made.
- identified Jan 19, 2025, 12:35 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 19, 2025, 02:03 PM UTC
This incident has been resolved.
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