Resolved after 3 hours 1 minute, on January 28, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jan 28, 2026, 12:23 PM UTC
We are investigating an outage with the Entitlement Network (subscription.rhsm.redhat.com).
- identified Jan 28, 2026, 12:29 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 28, 2026, 01:21 PM UTC
We're continuing to work on an issue with a backend service we rely on.
- monitoring Jan 28, 2026, 02:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 28, 2026, 03:25 PM UTC
This incident has been resolved.
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