Resolved after 3 hours 5 minutes, affecting Red Hat Lightspeed - Advisor and Red Hat Lightspeed - Compliance and 1 more, on May 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Red Hat Lightspeed - AdvisorRed Hat Lightspeed - ComplianceRed Hat Lightspeed - Malware DetectionRed Hat Lightspeed - PatchRed Hat Lightspeed - RemediationsRed Hat Lightspeed - Resource OptimizationRed Hat Lightspeed - VulnerabilityRed Hat Lightspeed - Inventory
Update timeline
- investigating May 05, 2026, 12:28 PM UTC
We are currently investigating an issue where certificate-based requests to cert-api.access.redhat.com are returning HTTP 500 errors due to a gateway configuration mismatch. This is impacting Red Hat Lightspeed registrations and data uploads for both direct and Satellite-connected hosts.
- monitoring May 05, 2026, 01:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 03:33 PM UTC
This incident has been resolved.
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