Red Hat 3scale incident

catalog.redhat.com - Outage

Resolved after 28 minutes, affecting Catalog App, on June 9, 2026.

resolved Jun 09, 2026, 03:00 PM UTC

Service is fully restored. The root cause was identified as an intermittent issue with a backend API serving hardware information.

Started
Jun 09, 2026, 02:32 PM UTC
Resolved
Jun 09, 2026, 03:00 PM UTC
Duration
28m
Detected by Pingoru
Jun 09, 2026, 02:32 PM UTC

Affected components

Catalog App

Update timeline

  1. investigating Jun 09, 2026, 02:32 PM UTC

    Some users may experience errors when accessing certain pages on catalog.redhat.com. The issue has been identified and the team is working on a resolution.

  2. monitoring Jun 09, 2026, 02:42 PM UTC

    A fix has been implemented and the service is recovering. We are continuing to monitor for stability.

  3. resolved Jun 09, 2026, 03:00 PM UTC

    Service is fully restored. The root cause was identified as an intermittent issue with a backend API serving hardware information.

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