Red Hat 3scale incident

Red Hat Content Delivery Network (CDN) & Entitlement Network Modernization has begun

Resolved after 6 hours 37 minutes, on January 14, 2026.

monitoring Jan 14, 2026, 02:30 PM UTC

We are currently working on updating our CDN and entitlement network to improve resiliency, security, and enable IPv6. For most customers this will be a seamless transition. Customers running RHEL 7.3 or earlier and those using firewall allow lists for CDN access require manual configuration changes to continue receiving content. For more information please refer to https://access.redhat.com/articles/cdn_modernization

Started
Jan 14, 2026, 02:30 PM UTC
Resolved
Jan 14, 2026, 09:07 PM UTC
Duration
6h 37m
Detected by Pingoru
Jan 14, 2026, 02:30 PM UTC

Update timeline

  1. monitoring Jan 14, 2026, 02:30 PM UTC

    We are currently working on updating our CDN and entitlement network to improve resiliency, security, and enable IPv6. For most customers this will be a seamless transition. Customers running RHEL 7.3 or earlier and those using firewall allow lists for CDN access require manual configuration changes to continue receiving content. For more information please refer to https://access.redhat.com/articles/cdn_modernization

  2. resolved Jan 14, 2026, 09:07 PM UTC

    This incident has been resolved.

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