Red Hat 3scale incident

Ask Red Hat - Major Agent Update

Resolved after 22 hours 37 minutes, affecting Ask, on October 14, 2026.

completed Oct 15, 2026, 06:00 PM UTC

The scheduled maintenance has been completed.

Started
Oct 14, 2026, 07:22 PM UTC
Resolved
Oct 15, 2026, 06:00 PM UTC
Duration
22h 37m
Detected by Pingoru
Oct 14, 2026, 07:22 PM UTC

Affected components

Ask

Update timeline

  1. scheduled Oct 14, 2026, 07:22 PM UTC

    Ask Red Hat will be doing a major update of the backend API. During this maintenance window, Ask Red Hat will need to be taken offline for a migration.

  2. in progress Oct 15, 2026, 04:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Oct 15, 2026, 06:00 PM UTC

    The scheduled maintenance has been completed.

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