Red Hat 3scale incident

OpenShift Cluster Manager Database Maintenance 2026-09-19

Resolved after 15 days 18 hours, affecting Red Hat OpenShift Service on AWS (ROSA), on September 12, 2026.

completed Sep 28, 2026, 01:58 PM UTC

The scheduled maintenance has been completed.

Started
Sep 12, 2026, 07:27 PM UTC
Resolved
Sep 28, 2026, 01:58 PM UTC
Duration
15d 18h
Detected by Pingoru
Sep 12, 2026, 07:27 PM UTC

Affected components

Red Hat OpenShift Service on AWS (ROSA)

Update timeline

  1. scheduled Sep 12, 2026, 07:27 PM UTC

    Database service updates for backend services will be applied.

  2. scheduled Sep 12, 2026, 07:28 PM UTC

    The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements. The maintenance will start on Saturday, September 12 at at 12:00 UTC and may last up to 2 hours and 30 minutes with the expected downtime of 1 minute. During the downtime, users may not be able to provision new clusters or manage the lifecycle of their existing clusters. User workloads running on existing clusters will remain unaffected and available during this maintenance window.

  3. in progress Sep 26, 2026, 12:25 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Sep 28, 2026, 01:58 PM UTC

    The scheduled maintenance has been completed.

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