Red Canary incident
Delayed Telemetry Processing for Multiple Telemetry Sources
Resolved after 10 hours 15 minutes, affecting Detections and VMware Carbon Black Cloud and 1 more, on February 9, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 09, 2025, 04:42 AM UTC
We have identified an issue that is causing delayed telemetry processing for Carbon Black Cloud EDR, Microsoft Defender for Endpoint, Microsoft Office365, SentinelOne, CrowdStrike, TrendMicro, AWS, Microsoft Azure, Jamf, and Linux EDR. This delay in telemetry may cause potential delays in detecting threats based on this telemetry. We are investigating the cause of this issue currently and will provide updates as we know more and are able to take action to address the issue.
- investigating Feb 09, 2025, 04:43 AM UTC
We are continuing to investigate this issue.
- monitoring Feb 09, 2025, 05:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2025, 02:58 PM UTC
This incident has been resolved.
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