Recruiterbox incident
Known Issue: Video Questionnaires Processing Delay
Minor Vendor's status page →
Resolved after 4 days 23 hours, affecting Trakstar Hire (Application), on October 30, 2024.
We have put a fix in place for future facing video processing. We are now working on displaying videos that have not yet been processed.
Affected components
Trakstar Hire (Application)
Update timeline
- identified Oct 30, 2024, 03:59 PM UTC
We have identified an issue causing a delay in processing of videos answers associated with the Questionnaires feature. We are actively working on a fix.
- identified Oct 31, 2024, 04:25 PM UTC
Our team is continuing to work on this issue.
- identified Nov 01, 2024, 04:40 PM UTC
We have put a fix in place for future facing video processing. We are now working on displaying videos that have not yet been processed.
- resolved Nov 04, 2024, 03:11 PM UTC
This incident has been resolved.
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