Recruiterbox incident

Issue with sending Offer Letters, the Job Widget, and sending Excel reports

Resolved after 8 hours 7 minutes, affecting Trakstar Hire (Application), on February 4, 2025.

investigating Feb 04, 2025, 05:26 PM UTC

We’re actively investigating an issue affecting Offer Letters, Excel report delivery, and the Jobs Widget. Our team is already on it and working to resolve the problem as quickly as possible

Started
Feb 04, 2025, 05:26 PM UTC
Resolved
Feb 05, 2025, 01:34 AM UTC
Duration
8h 7m
Detected by Pingoru
Feb 04, 2025, 05:26 PM UTC

Affected components

Trakstar Hire (Application)

Update timeline

  1. investigating Feb 04, 2025, 05:26 PM UTC

    We’re actively investigating an issue affecting Offer Letters, Excel report delivery, and the Jobs Widget. Our team is already on it and working to resolve the problem as quickly as possible

  2. resolved Feb 05, 2025, 01:34 AM UTC

    This incident has been resolved.

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