Recruitee incident

Tellent company email service disruption

Resolved after 2 days 2 hours, on July 8, 2025.

monitoring Jul 09, 2025, 02:50 PM UTC

We're back; the Tellent company email service is operational, and we are monitoring it.

Started
Jul 08, 2025, 12:12 PM UTC
Resolved
Jul 10, 2025, 02:12 PM UTC
Duration
2d 2h
Detected by Pingoru
Jul 08, 2025, 12:12 PM UTC

Update timeline

  1. investigating Jul 08, 2025, 12:12 PM UTC

    We’re currently experiencing an issue with our email service. At the moment, Tellent employees are unable to send and receive emails at the @tellent.com domain. Our team is actively investigating the problem and working to resolve it as quickly as possible. We’ll share updates as soon as we have more information.

  2. investigating Jul 08, 2025, 12:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 08, 2025, 05:36 PM UTC

    The issue has been escalated to the email provider, and we're actively collaborating with their support team to help resolve the ongoing disruption to our email service. Tellent employees are still unable to send and receive emails at the @tellent.com domain. While the root cause lies within the external email infrastructure, we’re closely monitoring the situation and doing everything we can on our end. Thank you for your continued patience — we’ll provide more updates as they become available.

  4. monitoring Jul 09, 2025, 02:50 PM UTC

    We're back; the Tellent company email service is operational, and we are monitoring it.

  5. resolved Jul 10, 2025, 02:12 PM UTC

    This incident has been resolved.

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