Resolved after 4 hours 32 minutes, affecting Authentication & SSO and Grow API, on February 25, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Authentication & SSOGrow API
Update timeline
- investigating Feb 25, 2026, 09:26 AM UTC
Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.
- identified Feb 25, 2026, 09:59 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 25, 2026, 01:59 PM UTC
This incident has been resolved.
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