Recruitee incident

Javelo SSO login issues

Resolved after 4 hours 32 minutes, affecting Authentication & SSO and Grow API, on February 25, 2026.

identified Feb 25, 2026, 09:59 AM UTC

The issue has been identified and a fix is being implemented.

Started
Feb 25, 2026, 09:26 AM UTC
Resolved
Feb 25, 2026, 01:59 PM UTC
Duration
4h 32m
Detected by Pingoru
Feb 25, 2026, 09:26 AM UTC

Affected components

Authentication & SSOGrow API

Update timeline

  1. investigating Feb 25, 2026, 09:26 AM UTC

    Some Javelo users have been experiencing login related issues, impacting ability to log with SSO. We understand this is frustrating, and our technical team is actively investigating it to restore full functionality as soon as possible.

  2. identified Feb 25, 2026, 09:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 25, 2026, 01:59 PM UTC

    This incident has been resolved.

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