Recorded Future incident
Degradation in Service for Advanced Query Builder and Viewing Alerts
Resolved after 3 hours 30 minutes, affecting User Interface and API & MCP, on June 23, 2025.
Dear Recorded Future Customers, We want to inform you that our Advanced Query Builder and viewing alerts in the Alerts Dashboard degraded performance have been resolved. System performance and response times are back to normal. Please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
Affected components
Update timeline
- investigating Jun 23, 2025, 11:36 PM UTC
Dear Recorded Future Customers, We want to inform you that our Advanced Query Builder and viewing alerts in the Alerts Dashboard are both currently experiencing degraded performance. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. We will continue to provide updates as more information becomes available.
- monitoring Jun 24, 2025, 02:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2025, 03:06 AM UTC
Dear Recorded Future Customers, We want to inform you that our Advanced Query Builder and viewing alerts in the Alerts Dashboard degraded performance have been resolved. System performance and response times are back to normal. Please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
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Amazon Web Services