Recorded Future incident
Degraded Performance - Course Platform Availability
Resolved after 2 hours 49 minutes, affecting Recorded Future University, on August 6, 2025.
Dear Customer, Access to the Recorded Future University training platform is now restored, and the incident is now considered resolved. Please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
Affected components
Update timeline
- investigating Aug 06, 2025, 02:55 PM UTC
We are currently investigating this issue.
- identified Aug 06, 2025, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 06, 2025, 04:45 PM UTC
Dear Customer, We are currently experiencing a service disruption pertaining to the Recorded Future University training platform, which may result in errors trying to log in to https://university.recordedfuture.com/ . We are currently working with our vendor to resolve this problem as soon as possible. Please note that access to the Recorded Future application platform (https://recordedfuture.com/live) is unaffected, and our support site (https://support.recordedfuture.com/hc/en-us) is still available for additional training content. We will follow up when the system performance returns to normal, but please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
- resolved Aug 06, 2025, 05:44 PM UTC
Dear Customer, Access to the Recorded Future University training platform is now restored, and the incident is now considered resolved. Please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations
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