Recorded Future incident

Degraded Performance - Course Platform Availability

Resolved after 2 hours 49 minutes, affecting Recorded Future University, on August 6, 2025.

resolved Aug 06, 2025, 05:44 PM UTC

Dear Customer, Access to the Recorded Future University training platform is now restored, and the incident is now considered resolved. Please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations

Started
Aug 06, 2025, 02:55 PM UTC
Resolved
Aug 06, 2025, 05:44 PM UTC
Duration
2h 49m
Detected by Pingoru
Aug 06, 2025, 02:55 PM UTC

Affected components

Recorded Future University

Update timeline

  1. investigating Aug 06, 2025, 02:55 PM UTC

    We are currently investigating this issue.

  2. identified Aug 06, 2025, 03:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 06, 2025, 04:45 PM UTC

    Dear Customer, We are currently experiencing a service disruption pertaining to the Recorded Future University training platform, which may result in errors trying to log in to https://university.recordedfuture.com/ . We are currently working with our vendor to resolve this problem as soon as possible. Please note that access to the Recorded Future application platform (https://recordedfuture.com/live) is unaffected, and our support site (https://support.recordedfuture.com/hc/en-us) is still available for additional training content. We will follow up when the system performance returns to normal, but please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations

  4. resolved Aug 06, 2025, 05:44 PM UTC

    Dear Customer, Access to the Recorded Future University training platform is now restored, and the incident is now considered resolved. Please contact our support team at [email protected] if you have any questions or concerns. Regards, Recorded Future Platform Operations

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