Rebill incident

Notifications and Webhooks Service Degraded

Resolved after 20 hours 29 minutes, affecting Webhooks and Emails and 1 more, on November 26, 2024.

resolved Nov 27, 2024, 05:01 PM UTC

Resolved - The service degradation affecting email, SMS, WhatsApp notifications, and Webhooks has been fully resolved as of November 27 at 08:15 UTC. All systems are now operating normally, and notifications and Webhooks are functioning as expected. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding during this time. If you have any further questions or concerns, please contact us at [email protected].

Started
Nov 26, 2024, 08:31 PM UTC
Resolved
Nov 27, 2024, 05:01 PM UTC
Duration
20h 29m
Detected by Pingoru
Nov 26, 2024, 08:31 PM UTC

Affected components

WebhooksEmailsSMSWhatsApp

Update timeline

  1. identified Nov 26, 2024, 08:31 PM UTC

    We are currently experiencing a service degradation affecting email, SMS and WhatsApp notifications and Webhooks. This began on November 26 at 19:34 UTC and is ongoing. Our team is actively working to restore full functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience as we address the issue. If you have any questions or concerns, please contact us at [email protected].

  2. identified Nov 27, 2024, 12:49 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 27, 2024, 05:01 PM UTC

    Resolved - The service degradation affecting email, SMS, WhatsApp notifications, and Webhooks has been fully resolved as of November 27 at 08:15 UTC. All systems are now operating normally, and notifications and Webhooks are functioning as expected. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding during this time. If you have any further questions or concerns, please contact us at [email protected].

Your product runs on more than Rebill

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →