Realm incident
We are currently experiencing an issue with our phone provider
Resolved after 6 hours 57 minutes, affecting Realm and Realm Accounting, on October 20, 2025.
We are currently experiencing an issue with our phone provider that is preventing calls from reaching our Support Team. Our provider is aware of the issue and working to resolve it as quickly as possible. In the meantime, please reach out to us through our Support Portal, or by email or live chat support for assistance.
Affected components
Update timeline
- investigating Oct 20, 2025, 03:34 PM UTC
We are currently experiencing an issue with our phone provider that is preventing calls from reaching our Support Team. Our provider is aware of the issue and working to resolve it as quickly as possible. In the meantime, please reach out to us through our Support Portal, or by email or live chat support for assistance.
- resolved Oct 20, 2025, 10:31 PM UTC
This incident has been resolved.
Your product runs on more than Realm
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services