Resolved after 15 hours 37 minutes, affecting Realm and Realm Accounting, on January 12, 2026.
We are still monitoring Realm closely to make sure it is operating exceptionally.
Affected components
RealmRealm Accounting
Update timeline
- investigating Jan 12, 2026, 09:44 PM UTC
Some sites may be experiencing slowness and time outs in Realm, our team is working to address this as soon as possible.
- investigating Jan 12, 2026, 09:44 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 13, 2026, 01:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2026, 01:22 PM UTC
We are still monitoring Realm closely to make sure it is operating exceptionally.
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