Resolved after 59 minutes, affecting ReadMe Hubs, on July 18, 2025.
We have solved the underlying issue now and all sites should be functioning as expected. This outage was due to a misconfigured caching server which has now been fixed. Most sites stayed up throughout, it was only sites that were updated in the past couple of hours that were affected. Contact us should you have any further questions.
Affected components
Update timeline
- investigating Jul 18, 2025, 09:15 AM UTC
We have discovered than some customer's guides sections are missing contents - we are investigating the root cause of this now, as well as fixing affected projects on an individual basis. Please email [email protected] if you are affected.
- resolved Jul 18, 2025, 10:15 AM UTC
We have solved the underlying issue now and all sites should be functioning as expected. This outage was due to a misconfigured caching server which has now been fixed. Most sites stayed up throughout, it was only sites that were updated in the past couple of hours that were affected. Contact us should you have any further questions.
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