Resolved after 1 hour 46 minutes, affecting ReadingEggs and Reading Eggspress and 1 more, on June 12, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- identified Jun 12, 2025, 06:55 PM UTC
Our applications are currently experiencing issues which is related to an outage with one of our cloud providers. Access to all products will be impacted. We are investigating if we are able to work around this issue.
- identified Jun 12, 2025, 07:34 PM UTC
We are continuing to work with our cloud provider to resolve this issue. We will provide updates here as we have them.
- identified Jun 12, 2025, 08:04 PM UTC
Unfortunately we are still continuing to experience issues with our student applications while our cloud provider works to resolve the issue. While application dashboards are accessible, lessons and activities will not be available.
- monitoring Jun 12, 2025, 08:14 PM UTC
Student applications are beginning to recover and lessons are loading. We will continue to monitor to ensure full system recovery.
- monitoring Jun 12, 2025, 08:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 12, 2025, 08:42 PM UTC
Student lessons and activities are now fully recovered across our applications.
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