Resolved after 2 hours 39 minutes, affecting API, on September 20, 2025.
The SMS issue has been resolved. All messaging services are now functioning normally. We apologize for any inconvenience and thank you for your patience.
Affected components
Update timeline
- investigating Sep 20, 2025, 01:59 AM UTC
We are currently investigating an issue affecting SMS messages failing to send due an authentication error. We are actively working to resolve the problem and restore full functionality as soon as possible.
- identified Sep 20, 2025, 02:15 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 20, 2025, 04:39 AM UTC
The SMS issue has been resolved. All messaging services are now functioning normally. We apologize for any inconvenience and thank you for your patience.
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