Rainforest QA incident

Background Job Processing is Delayed

Resolved after 37 minutes, affecting Rainforest and Automation test execution, on September 8, 2025.

monitoring Sep 08, 2025, 05:16 PM UTC

We have implemented a fix and background job processing appears to be returning to normal. We will continue to investigate to ensure everything is working as it should be. There is a backlog of tests awaiting execution, so test results may continue to be delayed as we work our way through executing them all.

Started
Sep 08, 2025, 05:02 PM UTC
Resolved
Sep 08, 2025, 05:39 PM UTC
Duration
37m
Detected by Pingoru
Sep 08, 2025, 05:02 PM UTC

Affected components

RainforestAutomation test execution

Update timeline

  1. investigating Sep 08, 2025, 05:02 PM UTC

    We are investigating an issue with our background job processing which is causing tasks to be delayed. This will impact starting new tests, execution of current tests, and many other pieces of functionality within the application. We are currently working to resolve this.

  2. monitoring Sep 08, 2025, 05:16 PM UTC

    We have implemented a fix and background job processing appears to be returning to normal. We will continue to investigate to ensure everything is working as it should be. There is a backlog of tests awaiting execution, so test results may continue to be delayed as we work our way through executing them all.

  3. resolved Sep 08, 2025, 05:39 PM UTC

    All systems are back to normal.

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