Radar incident

Dashboard and integrations outage

Resolved after 1 hour 55 minutes, affecting Dashboard and Webhooks, on October 20, 2025.

resolved Oct 20, 2025, 10:12 AM UTC

Between 08:24 and 09:34 UTC, integrations and webhooks were impacted by a major outage. Additionally, between 08:49 and 10:19 UTC, our dashboard was impacted by a major outage. APIs remained fully operational during this time. While integrations and most of the dashboard are operational, reporting performance may still be degraded. This incident was caused by an AWS service disruption, which has since been mitigated and is now recovering (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A).

Started
Oct 20, 2025, 08:24 AM UTC
Resolved
Oct 20, 2025, 10:19 AM UTC
Duration
1h 55m
Detected by Pingoru
Oct 20, 2025, 08:24 AM UTC

Affected components

DashboardWebhooks

Update timeline

  1. resolved Oct 20, 2025, 10:12 AM UTC

    Between 08:24 and 09:34 UTC, integrations and webhooks were impacted by a major outage. Additionally, between 08:49 and 10:19 UTC, our dashboard was impacted by a major outage. APIs remained fully operational during this time. While integrations and most of the dashboard are operational, reporting performance may still be degraded. This incident was caused by an AWS service disruption, which has since been mitigated and is now recovering (https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A).

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