Resolved after 11 hours 58 minutes, affecting Dashboard, on October 20, 2025.
Dashboard and reporting performance are now operational. Data on some pages and reports is delayed, but catching up.
Affected components
Update timeline
- investigating Oct 20, 2025, 10:44 AM UTC
Reporting performance is degraded. This incident is related to an ongoing AWS service disruption and an earlier incident (https://status.radar.com/incidents/2w04wqy39ylw). We are investigating.
- identified Oct 20, 2025, 11:45 AM UTC
Reports are loading intermittently, but performance is still degraded.
- identified Oct 20, 2025, 03:17 PM UTC
Dashboard and reporting performance continues to be degraded. This incident is related to an ongoing AWS service disruption.
- monitoring Oct 20, 2025, 07:53 PM UTC
Dashboard and reporting performance continues to be degraded. Data on some pages and reports is delayed, but catching up.
- monitoring Oct 20, 2025, 08:38 PM UTC
Dashboard and reporting performance are now operational. Data on some pages and reports is delayed, but catching up.
- resolved Oct 20, 2025, 10:42 PM UTC
This incident has been resolved.
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