Resolved after 7 hours 23 minutes, affecting Track verified API and Track API and 1 more, on December 19, 2025.
All services are operating normally. We are continuing to monitor for any further issues.
Affected components
Track verified APITrack APISearch APIsGeocoding APIsRouting APIsTrips APIsMaps APIs
Update timeline
- identified Dec 19, 2025, 05:32 PM UTC
We're experiencing an elevated level of API errors. The issue is related to a Cloudflare incident (https://www.cloudflarestatus.com/incidents/dz87vqwvl8wr).
- monitoring Dec 19, 2025, 06:32 PM UTC
Cloudflare has implemented a fix and is monitoring the results.
- monitoring Dec 19, 2025, 09:43 PM UTC
All services are operating normally. We are continuing to monitor for any further issues.
- resolved Dec 20, 2025, 12:56 AM UTC
This incident has been resolved.
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