Quick NZ incident

Degradation - International connectivity - 28/05

Resolved after 41 minutes, affecting UFB Internet and Cloud Servers, on May 27, 2026.

resolved May 27, 2026, 03:05 PM UTC

Issue has been confirmed as major congestion within a single transit providers network. This provider has been temporarily removed from our network and traffic re-routed, which has resolved affected traffic destinations. We apologise for any inconvenience.

Started
May 27, 2026, 02:24 PM UTC
Resolved
May 27, 2026, 03:05 PM UTC
Duration
41m
Detected by Pingoru
May 27, 2026, 02:24 PM UTC

Affected components

UFB InternetCloud Servers

Update timeline

  1. investigating May 27, 2026, 02:24 PM UTC

    Some customers may be experiencing degraded international connectivity. Our team are investigating and updates to follow.

  2. monitoring May 27, 2026, 02:48 PM UTC

    Issue has been isolated to an upstream transit path, which has now been temporarily removed from our network. Affected destinations, seemingly Europe-specific are now functioning.

  3. resolved May 27, 2026, 03:05 PM UTC

    Issue has been confirmed as major congestion within a single transit providers network. This provider has been temporarily removed from our network and traffic re-routed, which has resolved affected traffic destinations. We apologise for any inconvenience.

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