Resolved on August 6, 2025.
A process inadvertently filled our Redis cache to the point where it had no more available memory. * We identified and repaired the process. * We are adding alerts to make our team aware sooner when we are approaching maximum memory.
Update timeline
- resolved Aug 06, 2025, 10:14 PM UTC
QW is now fully accessible. We've identified and addressed the root cause of an incident that caused slower page loads and higher error rates. This started around 3:10pm CT and was resolved around 3:20pm.
- postmortem Aug 06, 2025, 10:14 PM UTC
A process inadvertently filled our Redis cache to the point where it had no more available memory. * We identified and repaired the process. * We are adding alerts to make our team aware sooner when we are approaching maximum memory.
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