Qonversion incident
Google Play Data Processing Delays - Integrations Tools Affected
Resolved after 1 hour 52 minutes, affecting Realtime Dashboards and Webhooks and 1 more, on August 13, 2026.
This was a minor incident with limited customer impact. All systems are operating normally and the processing backlog has fully cleared. No data was lost. This incident has been resolved.
Affected components
Update timeline
- investigating Aug 13, 2026, 07:24 PM UTC
Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
- identified Aug 13, 2026, 07:26 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 13, 2026, 07:55 PM UTC
The root cause has been identified and fixed. The issue affected Google Play processing only — Apple App Store was not impacted. Google Play subscription updates, webhooks, and dashboard data may be delayed while our systems catch up over the next few hours. No data has been lost.
- monitoring Aug 13, 2026, 08:21 PM UTC
Recovery is progressing well: the processing backlog is down more than 85% and draining quickly.
- monitoring Aug 13, 2026, 08:37 PM UTC
Real-time purchase processing has been operating normally — the backlog affected only background subscription checks. Webhook delivery remained near real-time throughout; only a small share of events was delayed while the backlog cleared.
- resolved Aug 13, 2026, 09:16 PM UTC
This was a minor incident with limited customer impact. All systems are operating normally and the processing backlog has fully cleared. No data was lost. This incident has been resolved.
Your product runs on more than Qonversion
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services