Qonversion incident

API performance degradation

Resolved after 1 hour 30 minutes, affecting API and User Properties, on August 11, 2026.

monitoring Aug 11, 2026, 09:17 AM UTC

We are continuing to monitor for any further issues.

Started
Aug 11, 2026, 08:57 AM UTC
Resolved
Aug 11, 2026, 10:27 AM UTC
Duration
1h 30m
Detected by Pingoru
Aug 11, 2026, 08:57 AM UTC

Affected components

APIUser Properties

Update timeline

  1. investigating Aug 11, 2026, 08:57 AM UTC

    We're experiencing an elevated level of API response time and are currently looking into the issue.

  2. monitoring Aug 11, 2026, 09:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 11, 2026, 09:17 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 11, 2026, 10:27 AM UTC

    This incident has been resolved.

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