Resolved after 10 days 14 hours, affecting Realtime Dashboards, on July 28, 2025.
The problem has been resolved, and the historical data is now correct. The team is now monitoring the situation.
Affected components
Update timeline
- investigating Jul 28, 2025, 07:42 PM UTC
The data in the MRR and New Subscription charts is inaccurate once again. This is the same issue for which we closed an incident on July 15, 2025. We are investigating the problem. Core services remain unaffected.
- identified Aug 08, 2025, 10:08 AM UTC
The main cause has been found. The team is beginning to address the inaccuracy and correct the historical data.
- monitoring Aug 08, 2025, 10:09 AM UTC
The problem has been resolved, and the historical data is now correct. The team is now monitoring the situation.
- resolved Aug 08, 2025, 10:11 AM UTC
This incident has been resolved.
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