Resolved after 13 hours 7 minutes, affecting Realtime Dashboards, on December 29, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Realtime Dashboards
Update timeline
- investigating Dec 29, 2025, 03:44 PM UTC
We are experiencing issues with our site with the dashboards for clients. It does not affect our backend for SDK and public API. We're investigating the issue.
- investigating Dec 29, 2025, 04:15 PM UTC
We're still investigating the issue.
- identified Dec 29, 2025, 04:56 PM UTC
We have identified the root cause of the incident and are implementing the fix. It will take up to 18 hours.
- identified Dec 30, 2025, 03:49 AM UTC
Full dashboards restoration is expected shortly.
- monitoring Dec 30, 2025, 04:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 30, 2025, 04:28 AM UTC
This incident has been resolved.
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