Qliro incident

Issues with Payon/Nets affecting credit card payments

Resolved after 3 days 1 hour, affecting Card payments, on November 9, 2025.

monitoring Nov 12, 2025, 09:57 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 09, 2025, 08:44 AM UTC
Resolved
Nov 12, 2025, 10:32 AM UTC
Duration
3d 1h
Detected by Pingoru
Nov 09, 2025, 08:44 AM UTC

Affected components

Card payments

Update timeline

  1. investigating Nov 09, 2025, 08:44 AM UTC

    We are currently investigating this issue.

  2. identified Nov 09, 2025, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 12, 2025, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 12, 2025, 10:32 AM UTC

    This incident has been resolved.

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