Qase incident

Delayed processing

Resolved after 8 hours 33 minutes, affecting Website and API and 1 more, on April 2, 2025.

resolved Apr 02, 2025, 05:44 PM UTC

All systems are operating normally. Our teams keep monitoring closely to ensure stability and performance. Thank you for your patience and understanding.

Started
Apr 02, 2025, 09:10 AM UTC
Resolved
Apr 02, 2025, 05:44 PM UTC
Duration
8h 33m
Detected by Pingoru
Apr 02, 2025, 09:10 AM UTC

Affected components

WebsiteAPIApplication

Update timeline

  1. investigating Apr 02, 2025, 12:20 PM UTC

    We are experiencing delays in processing reports due to increased traffic and issues with our storage layer. Our team is actively investigating the issue. We appreciate your patience and will provide updates as we make progress.

  2. investigating Apr 02, 2025, 12:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 02, 2025, 05:17 PM UTC

    The issue has been identified and a fix has been implemented.

  4. resolved Apr 02, 2025, 05:44 PM UTC

    All systems are operating normally. Our teams keep monitoring closely to ensure stability and performance. Thank you for your patience and understanding.

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