PYX4 incident

Application indisponible

Resolved after 1 hour 6 minutes, affecting Application - Canada, on April 5, 2026.

postmortem Apr 05, 2026, 08:36 PM UTC

Apache2 not correctly passing `HOST` header causing a `config.hosts` block in Rails. Resolved by performing a planned switch to Nginx.

Started
Apr 05, 2026, 07:30 PM UTC
Resolved
Apr 05, 2026, 08:36 PM UTC
Duration
1h 6m
Detected by Pingoru
Apr 05, 2026, 07:30 PM UTC

Affected components

Application - Canada

Update timeline

  1. investigating Apr 05, 2026, 07:30 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 05, 2026, 08:36 PM UTC

    This incident has been resolved.

  3. postmortem Apr 05, 2026, 08:36 PM UTC

    Apache2 not correctly passing `HOST` header causing a `config.hosts` block in Rails. Resolved by performing a planned switch to Nginx.

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